Yes, the 34,000 customer records lost last month by Morgan Stanley Smith Barney is a shadow of the 100 million customers affected by the repeated break-ins to the Sony Playstation Network this year.

But Morgan Stanley Smith Barney’s wound may have been self-inflicted. And it’s not alone among afflicted financial organizations.

Here are seven lessons from seven breaches of customer data, from companies that now know better. 


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