Alanna Brown is the Senior Director of Servicing Initiatives in Fannie Maes National Servicing Organization (NSO). Alanna is responsible for managing the companys suite of loss mitigation programs, and leads the implementation of new programs, policies and strategic initiatives. Under her leadership, the team develops the organizations product strategy and manages program and policy implementation with servicers and key industry partners. Alanna has been with Fannie Mae since 2002.Prior to her work with the NSO, she headed the program office in Finance and also led affordable housing and mortgage finance programs in Single-Family business. Alanna has a broad background with more than 15 years of experience in mortgage banking, marketing, compliance and policy development. Alanna earned a bachelors degree in communications from the University of Houston and a master of business administration from the University of Maryland.
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